- For exchanges or replacements, it is necessary that we must first receive the merchandise. We must examine the defective merchandise.
- ALL items returned to us must have Return Authorization issued by us. The Authorization is valid for 7 days from issue date. Please contact us by phone or email to request Authorization number and return instructions.
- Exchanges are allowed within 30 days of purchase and only for defective items. It is offered after professional installation help has been sought. Defective items can be returned for replacement subject to the all of below. . .
Returns and Warranties restrictions and the following:
- NO RETURNS ON ELECTRICAL ITEMS
- Merchandise must be return with original packaging, documentation, etc.
- Special Order items will NOT be canceled, exchanged or returned.
- Merchandise cannot be damaged during installation.
- Returns that are found to be defective will be subject to a $10 handling charge. All non-product charges such as shipping, transaction cost, and insurance are not refundable. If you want the item returned, you must pay all return shipping and handling charges.
- Some products may vary slightly due to lighting, picture angles, or alternate manufacturers. Most products would not be affected except for gauges, which may have variations in font, mph or tachometer settings. You agree to these terms by conducting the transaction. If you have questions, please contact us.
- Returning products that are not ours is an act of fraud. Some products contain hidden security devices that do not affect merchandise performance or appearance.
- If a suitable replacement cannot be made within 3 weeks, your money will be refunded less shipping costs.
- If we make an error and ship you the wrong item we will replace the item after it has been shipped back to us. It does not happen too often. We will only ship back once we receive the item and can inspect it to make sure everything is in order. Since we have encountered people taking advantage this situation we decided to use stricter methods. We have found in the past that the customer damaged items that were not ours.
- Any Return items WILL be charged a 20% restocking fee no matter.
- Any order canceled before it is shipped will be charged a 5% fee no matter, if the order has not been charged no fee will apply.
RESTOCKING FEE OF 20% WILL BE CHARGED FOR ALL RETURNS, AND RETURNING PRODUCTS MUST BE IN BRAND NEW NEVER USED CONDITION, OTHERWISE THE RETURN (s) WILL BE REFUSED.
IN ORDER TO RETURN ANY ITEM(S). PLEASE CONTACT ROAD RACE MOTORSPORTS INC. FOR AN RMA AUTHORIZATION NUMBER BEFORE SENDING ANY ITEMS TO US OR YOUR PACKAGE WILL BE REFUSED.
NO RETURNS OR REFUNDS AFTER 30 DAYS OF ORDERING